Job Openings at Frost Valley YMCA!

 

Bear Grylls Survival Camp Coordinator

Bear Grylls Survival Camp Counselor

Group and Family Retreats Director

Program Instructor- Environmental Education & Group and Family Retreats

Reservations Assistant

 

Fill out our online Summer 2017 Staff and In-Training Application here

Fill out a paper application here, print and submit to hr@frostvalley.org

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Bear Grylls Survival Camp Coordinator

Responsible to:

Bear Grylls Survival Academy Director

 

Classification:

Full-time, seasonal, exempt

 

Qualifications:

  • Must be 21 years of age or older.
  • Bachelor’s degree in a related field or equivalent work experience.
  • Strong background in logistical planning, customer service, and group facilitation.
  • Experience working with participants in a rustic or minimalist camping environments.
  • Experience working with tent camping, outdoor cooking, rappelling, climbing, hiking, as well as other adventure/survival-based activities desired.
  • Prior experience working in a camp or YMCA program setting.
  • Be very detail oriented and safety conscious.
  • Possess excellent communication and organizational skills.
  • Be a strong leader and be able to work well with a team of others.
  • Possess a clean and valid US Driver’s License and ability to pass Frost Valley’s internal driver training.

 

 

General Description:

The Bear Grylls Survival Camp Coordinator will lead the successful development and implementation of programming and services for Bear Grylls Survival Camp participants. This will include the inventory and maintenance of survival/adventure-based equipment including ruck sacks, survival knives, ropes, canteens, headlamps, etc…  The Coordinator will work to ensure that the BG Summer Camp Department will achieve the highest standards and meet the mission of not only the Department, but the YMCA, Bear Grylls Survival Academy, the expectations of the staff and customers, and the best interests of Frost Valley.

 

Responsibilities:

  • Implement, and oversee all aspects of Frost Valley’s BG Summer Survival Camp. This position will be point person for all BG summer camp communications.
  • Work evenings and or weekends as needed to provide oversight to summer camp programs during the summer months.
  • Handle logistics for all survival camp aspects: including meals, travel, vehicles, activities, and safety concerns.
  • Maintain and implement systems for information on all sessions such as emergency binders, paperwork, waivers, etc.
  • Offer outstanding customer service; prompt, friendly and reliable.
  • Supervise a wide selection of program activities that will enhance the participants’ experience and ensure a safe, educational, and recreational visit.
  • Assist with the training, and scheduling of a team of seasonal summer staff including counselors, with a focus on Survival Summer Camp programs.
  • Supervise, and evaluate all seasonal Bear Grylls Summer Camp staff.
  • Responsible for maintaining and improving staff morale.
  • Ensure that the Bear Grylls Survival Camps are meeting or exceeding the standards of the Ulster County Department of Health, ACA, and Frost Valley’s Program Quality Standards, as well as those of the Bear Grylls Survival Academy
  • Ensure staff compliance with all Personnel Policies.
  • Responsible to manage communication with all support departments in relation to Bear Grylls Survival Camps.

 

 

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

 

Pay Range:

$300-$350/week

 

How to Apply:

For more information, contact Jeff Williams, Bear Grylls Survival Academy Director, jwilliams@frostvalley.org or 845-985-2291 Ext. 315.

Submit application/resume to Linda Campbell, Director of Human Resources: lcampbell@frostvalley.org


Bear Grylls Survival Camp Counselor

Responsible to:

Bear Grylls Survival Academy Coordinator

 

Classification:

Full-time, seasonal, exempt

 

Qualifications:

  • Must be 21 years of age or older.
  • Bachelor’s degree in a related field or equivalent work experience.
  • Strong background in logistical planning, customer service, and group facilitation.
  • Experience working with participants in a rustic or minimalist camping environments.
  • Experience working with tent camping, outdoor cooking, rappelling, climbing, hiking, as well as other adventure/survival-based activities desired.
  • Prior experience working in a camp or YMCA program setting.
  • Be very detail oriented and safety conscious.
  • Possess excellent communication and organizational skills.
  • Be a strong leader and be able to work well with a team of others.
  • Possess a clean and valid US Driver’s License and the ability to pass Frost Valley’s internal driver training

 

 

General Description:

The Bear Grylls Survival Camp Counselor will lead the successful development and implementation of programming and services for Bear Grylls Survival Camp participants. This will include the inventory and maintenance of survival/adventure-based equipment: including ruck sacks, survival knives, ropes, canteens, headlamps, etc…  The BG Counselor (alongside the Coordinator) will work to ensure that the BG Summer Camp Department will achieve the highest standards and meet the mission of not only the Department, but the YMCA, Bear Grylls Survival Academy, the expectations of the staff and customers, and the best interests of Frost Valley.

 

Responsibilities:

  • Assist to implement all aspects of Frost Valley’s BG Summer Survival Camp.
  • Work evenings and or weekends as needed to provide support to summer camp programs during the summer months.
  • Aid in logistics for all survival camp aspects: including meals, travel, vehicles, activities, and safety concerns.
  • Offer outstanding customer service; prompt, friendly and reliable.
  • Supervise a wide selection of program activities that will enhance the participants’ experience and ensure a safe, educational, and recreational visit.
  • Participate in the training, of seasonal summer staff with a focus on Survival Summer Camp programs.
  • Responsible for maintaining staff morale.
  • Help the coordinator to ensure that the Bear Grylls Survival Camps are meeting or exceeding the standards of the Ulster County Department of Health, ACA, and Frost Valley’s Program Quality Standards, as well as those of the Bear Grylls Survival Academy
  • Comply with all Personnel Policies.
  • Assist in communication with all support departments in relation to Bear Grylls Survival Camps.

 

 

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

 

 

Pay Rate:

$250- $300/week

 

 

Deadline to Apply:

4/1/2017

 

How to Apply:

For more information, contact Jeff Williams, Bear Grylls Survival Academy Director, jwilliams@frostvalley.org or 845-985-2291 Ext. 315. Submit application/resume to Linda Campbell, Director of Human Resources: lcampbell@frostvalley.org.

 


Group and Family Retreats Director

Responsible to:

Chief Program and Strategy Officer

 

Classification:

Full-time, salaried, exempt

 

Qualifications:

  • Must be 25 years of age or older.
  • Bachelor’s degree in a related field or equivalent work experience. Master’s degree preferred.
  • Minimum of five years experience working with large groups in a recreational or conference center setting.
  • Minimum of three years experience in leadership, administration, or in a supervisory role.
  • Proven success with group retention, staff supervision, budget management, program development and implementation of new programs, and leadership of recreational programs.
  • Prior experience working in a camp or YMCA program setting.
  • Possess excellent communication and organizational skills.
  • Be a strong leader and be able to work well with others.
  • Be a true team player, able to work in a team environment and co-lead with other departments.
  • Be able to maintain a flexible schedule that will include working evenings and weekends, being on call as needed, and overnight travel periodically.
  • Be proficient in Microsoft Word, Excel, Power Point, Outlook, and Thinsoft.
  • Have a valid US driver’s license and be able to drive for Frost Valley.

 

General Description:

The Group and Family Retreats Director will lead the successful development and implementation of programming and services to all participants and guests for Group and Family Retreats and Team Building. This includes the areas of guest services, staff supervision, public relations/communications, and program design. A strong background in recreation and educational programming is required and experience in a camp setting is preferred. The Director will work to ensure that the department will work to the highest standards to meet the mission of the not only the YMCA, but also the expectations of the staff and customers, and the best interests of Frost Valley.

 

Responsibilities:

  • Oversee a staff team that will operate all day and residential Group and Family Retreat (GFR) and Team Building programs. This would include overseeing the following aspects: pre-visit communications, setting up schedules for the groups and families, scheduling staff and activities, scheduling facilities, and facilitating programs as needed. This would also include logistics such as meals, lodging, and transportation.
  • Function as a primary point of contact for all Group and Family Retreat and Team Building programs. This will include having a physical presence when groups are onsite. This position will be working evenings and weekends, be on duty as needed and being the Director-on-Call when GFR participants are at FV. This will typically be Friday and Saturday nights, but may include other days of the week based on group’s schedules. Will take a lead role to insure appropriate Director coverage in his/her absence.  
  • Welcome guests and help run check-in procedures. Also wrap up each group visit including but not limited to saying good bye to guests, wrap up with staff, post- visit clean-up, etc.
  • Responsible for insuring correct group number in Thinsoft leading up to and after the visit. Prepare and review invoices as needed. Insure accurate financials post visit and accurate billing statements as needed.
  • Create the weekly Coordinator-on-Call schedule for all GFR and Team Building groups utilizing the GFR Coordinators and Team Building Coordinator.
  • Provide outstanding customer service to all GFR and Team Building guests. Create the highest quality Frost Valley experience. Attention to detail around meals, program areas, sign up processes and staff interactions is crucial.
  • Build relationships with Frost Valley clients. Focus on creating year-round connections. This includes conducting evaluations, returning calls in a 24 hour period, attention to detail, thank you notes, newsletters, etc.
  • Know the retention rate for various different types of GFR and Team Building groups. Build a retention plan for each segment and execute. Examples would include Scouts, church groups, music groups, colleges etc.
  • Hire, train, supervise and evaluate a team of two full time, year round GFR Coordinators and one Team Building Coordinator.
  • With the School Programs Director, co-lead the hiring, training, supervision and evaluation of a team of 25+ full-time Program Instructors, and seasonal and transition Program Instructors. Actively work to build a team of adjunct staff to support weekend programs seasonally.
  • Oversee payroll for GFR Coordinators and the Team Building Coordinator, as well as adjunct weekend staff.
  • Inspire and lead your staff team. Responsible for maintaining and improving staff morale.
  • Develop staff through ongoing staff trainings and mentoring.
  • Ensure staff compliance with all Personnel Policies.
  • Keep Frost Valley on the cutting edge of new programs. Revamp, revise, and update program offerings, activities, and Program Quality Standards. Develop and implement new curriculum and create staff buy-in. Focus programs around relationship building, learning social skills, character values, health and wellness, and new outdoor experiences. Provide program options that will enhance the participants’ experience and insure a safe, educational, and recreational visit.
  • Oversee program areas including arts and crafts, the observatory, the disc golf course, and several program village areas. This includes program inventory, care of supplies, and updated materials such as Program Quality Standards and lesson plans.
  • Assist with the implementation of marketing strategies while groups are onsite.
  • Work with the Business Development and Reservations Department to develop and execute specialty weekend programs such as Women’s Wellness Weekend, Y Guide Alumni weekend, hiking weekends, and holiday theme weekends.
  • Liaison for all Group and Family retreats related partnerships and specialty programs such as the Northeast YMCA Camp Conference, Autism Support weekends, Livestrong at the Y, and all GFR program related grants.
  • Oversee the department expense budget. Control and track expenses, purchase supplies and equipment.
  • Oversee communication with all support departments in relation to GFR guests. This includes Food Service, Building Maintenance and Grounds, Health Services, IT, and Housekeeping. Delegate to direct reports as needed.
  • Be an active member of the Program Director and Administrative Team at Frost Valley. Responsibilities include attending staff meetings such as monthly Admin meetings and the All Staff meeting, helping shape camp policies, sit on additional committees throughout the year, and contributing to the success of all Frost Valley Program Departments.
  • Co-lead weekly meetings with Program Instructors.
  • Co-lead the weekly TEE-CONF meetings.
  • Responsible for executing the shared 2022 Frost Valley Vision.

 

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Updated: June 20, 2017; HR

 

 

Pay Range:

$47,000-$55,000/year including housing, full benefits

 

Deadline to Apply:

August 11, 2017

 

Start Date:

September 4-15, 2017 -negotiable

 

How to Apply:

For more information, contact Victoria Eddings, Chief Program and Strategy Officer, Ext. 255, veddings@frostvalley.org. Submit application/resume to Linda Campbell, Director of Human Resources, Ext. 254 hr@frostvalley.org

 

 

 

 

Program Instructor- Environmental Education & Group and Family Retreats

Description:

Program Staff are responsible for preparation, delivery, and follow up of programs offered through the Environmental Education, Teambuilding, and Group and Family Retreats programs at Frost Valley YMCA. Must be able to effectively communicate and interact with students and guests of all ages. Frost Valley YMCA seeks to promote an awareness of the interrelationships of the natural world through the natural sciences. Frost Valley YMCA seeks to promote healthy lifestyle alternatives through individual and group decision making activities and structured socialization experiences.

Qualifications:

Minimum of a Bachelor’s degree, preferably in Education, Environmental Studies, Outdoor Recreation, or a related field.  Equivalent life experience working with children is also accepted. Must have a firm commitment to working with children from diverse backgrounds and a firm commitment to guest service. Standard First Aid and CPR are required and if you do not have it you will be trained upon arrival. Please see our School Programs and Family/Group Programs pages on our website for descriptions of the programs offered.

Salary:

$65-75/day DOE, Room and Board included.

Benefits:

  • Medical/dental/life insurance effective the 1st of the month, after completing 60 days.
  • Eligible for YMCA retirement after 2 years with immediate vesting.
  • Can participate on a pre-tax basis before eligibility and roll-over options available.
  • Phone and internet access.
  • Shared and individual housing with own private room.
  • On-site/Off-site training provided for environmental education, conference, and teambuilding activities.

Start and End Dates:

  • 2017-2018 School Year: Starting late August 2017, running through mid-June, 2018
  • Fall 2017 Season: late August, 2017, through November 19, 2017

We are looking for passionate staff to fill our team of Program Instructors. We are currently hiring for positions to work our Winter and Spring seasons starting Feb 1 through mid-June 2017 and for the Spring season running April 3 through mid-June 2017.

To Apply:


Send resume & cover letter to:

Brett Tillman

Frost Valley YMCA

2000 Frost Valley Road

Claryville, NY 12725

or e-mail: btillman@frostvalley.org

 

 

Reservations Assistant

Responsible to:

Reservations Manager

 

Classification:

Full-time, hourly, non-exempt; 32-40 hours/week

 

 

Qualifications:

  • Must be 21 years of age or older
  • Bachelor’s degree in a related field or equivalent work experience
  • Work with reservations in a large group setting
  • Strong customer service background
  • Strong computer skills and experience with Excel, Microsoft Office and Word, or equivalent computer experience with a database or reservations software
  • Possess excellent communication and organizational skills
  • Be able to work well with a team of others, multi-task and work within deadlines

 

General Description:

The Reservations Assistant is responsible for assisting with the communication, calendar management, reservations, billing and follow-up for various programs. The qualified candidate will help the Reservations Department and Front Desk to work to the highest standards to meet the mission of not only the Department, but the YMCA, the expectations of the staff and customers, and the best interests of Frost Valley.

 

Responsibilities:

  • Provide support to the following departments: Group and Family Retreats; Team Building; School Programs; East Valley Ranch; Front Desk
  • Create reservations via phone and email
  • Finalize reservations, update guest lists, send registration packets and contracts
  • Monitor contracts, payments, accounts receivable
  • Monitor and renew both new and existing group and school relationships
  • Accurately handle deposits, billing for all reservations, and daily accounting procedures
  • Arrange for transportation, such as buses, when necessary
  • Provide support to both the Reservations office and the Front Desk at various times
  • Prepare for and assist with guest check-in each Friday
  • All other duties as assigned

 

Performance Expectations:

  • Work as part of a team; treat all guests and co-workers with courtesy and respect
  • Greet phone calls with enthusiasm and professionalism
  • Positively respond to direction and requests for assistance from co-workers, supervisors, managers and guests
  • Take initiative to manage changing workflow needs
  • Flexibility to work until 6:00PM during the week

 

Reasonable Accommodations Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate.

Updated: May 23, 2017; HR

 

 

Pay Range:

$11.00- $13.00/hour

 

Deadline to Apply:

June 9, 2017

 

How to Apply:

For more information, contact Alicia Armbrester, Ext. 208. aarmbrester@frostvalley.org.  Submit Application/Resume: Linda Campbell, Director of Human Resources, Ext. 254 hr@frostvalley.org